Terms & Conditions
Last Updated: 4 August 2025
1. Welcome to RoMar Holdings Ltd
Welcome to romarholdings.co.uk. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and/or placing an order, you agree to be bound by the terms and conditions set out below.
2. Definitions
- “We”, “us”, “our”, or “RoMar Holdings” refers to RoMar Holdings Ltd, the owner of the website.
- “You”, “the customer”, or “the user” refers to the user or viewer of our website and any person or entity who places an order with us.
- “Site” or “Website” refers to romarholdings.co.uk.
3. Use of the Site
You agree to use this site only for lawful purposes. You must not use the site in any way that is fraudulent or harmful. Prohibited activities include, but are not limited to, data mining, data scraping, or any other form of automated data collection. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
4. Products and Pricing
All products, including those from our Kitch’n Soap brand, are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of a product.
5. Payment
We accept payment from the following providers:
- Visa
- Mastercard
- PayPal
All transactions are processed securely, and payment must be made in full before the dispatch of goods.
6. Order Acceptance and Cancellation
Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We also reserve the right to cancel an order if we suspect fraudulent activity or if a product is listed at an incorrect price due to a typographical error.
7. Shipping and Returns
We aim to process and ship all orders promptly. For detailed information on delivery times, costs, and procedures, please see our full Shipping Policy.
If you are not satisfied with your purchase, you may be eligible to return it. Please review our Refund & Returns Policy for full details on eligibility and how to initiate a return.
8. Intellectual Property
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, logos, copy, images, and graphics. All trademarks, logos, and service marks for RoMar Holdings Ltd and our brands, including Kitch’n Soap, are the property of RoMar Holdings Ltd. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
9. Limitation of Liability
RoMar Holdings Ltd will not be liable for any direct, indirect, special, incidental, or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if we have been advised of the possibility of such damages. You are responsible for using any product purchased from us in the manner for which it was intended.
10. Governing Law
Your use of this website and any dispute arising out of such use is subject to the laws of England, Northern Ireland, Scotland, and Wales.
11. Contact Information
For any questions regarding these terms and conditions, please contact us at contact@romarholdings.co.uk.